My Policy

Manage your Pet Insurance Policy online

We have a self-service area that allows you to manage you policy online. If you need to make changes that aren’t shown here, please call 1300 731 324.

Update your details online

If you have moved house, changed email address or wish to add an additional person to your policy, you can update your details online quickly and easily by completing the relevant form below.

Make a payment online

Are you paying in monthly instalments? Pay your bill online here.

Policy FAQ's

If you have any questions about your policy you can check our policy FAQ’s for the answer.

Making a claim

Making a claim is simple! Download and print the form below which you can complete at your convenience. If you would like some assistance with completing this form, simply refer to our guide How to Make a Claim Form.

Download a Claim Form

Pet Insurance Claim Checklist

In order for us to process your claim as quickly as possible, please make sure that you have completed the following steps: