This policy is applicable to all Petcover affected customers by family and domestic violence. Petcover recognises that family violence is not acceptable in any relationship and our customers who may be experiencing family violence will be treated with dignity and respect. Where you may disclose family violence, or where we have reason to believe that family violence is occurring, we will handle this information with sensitivity and will consider on an individual basis the measures to support you.
The below policy provides you with an overview of the process you can expect us to undertake supporting our customers experiencing Family and Domestic violence.
Petcover® is the sole Administrator of the policies acting on behalf of the Insurer. Petcover® is a Registered Trade Mark. Products sold under this Trade Mark in Australia are sold exclusively by Petcover®. The Insurer HDI Global Specialty SE -Australia (ABN 58 129 395 544, AFSL No. 458776) (HDI) with its registered address at Tower 1, Level 33, 100 Barangaroo Avenue, Sydney NSW 2000. HDI is authorised to carry out insurance business in Australia by the Australian Prudential Regulation Authority in accordance with the Insurance Act 1973 (Cth). HDI is registered in Germany, with its registered office at Roderbruchstraße 26, 30655 Hannover, Germany with registration number HRB211924 authorised by Bundesanstalt für Finanzdienstleistungsaufsicht (“BaFin“). It is authorised to carry on insurance business in Germany under the German Insurance Supervisory Act (“Versicherungsaufsichtsgesetz”). The advice on this website is general advice only and does not take into account your individual objectives, financial situation or needs (“your personal circumstances”). Before using this advice to decide whether to purchase the insurance policy, you should consider your personal circumstances and the relevant combined Financial Service Guide (FSG) and Product Disclosure Statement (PDS) available on this website.