Contact Us

Have you got a question about your account or would like further information on our pet insurance plans and policies?

Please don't hesitate to contact us using the form below, and we will strive to answer your enquiry as timely as possible.

Given Name/s

Family Name

Street Address

Suburb/Postcode

Please enter at least one of these two fields: Phone/Mob or Email

Phone/Mob

Type of Enquiry

Existing Client Policy Number

How can we help you?

Ways to get in contact with us

Phone & email address	Postal address	Use the form above	National Relay Service	Users who don’t speak English
1300 731 324 info@petcover.com.au	Petcover Australia 1-3 Smolic Court Tullamarine VIC 3043 Australia	If you have a question, feedback or complaints please use the form above. Get started	NRS chat call users Make an NRS Chat call NRS captions call users Make an NRS captions call Voice relay users Call 1300 555 727 and then ask for 1300 731 324 TTY relay users Call 133677 and then ask for 1300 731 324	If you need an interpreter to talk to us, we will arrange one at the time of your call, via the Australian Governments Translating and Interpreting Service (TIS). Simply call us on 1300 731 324 and ask us for help in your preferred language.
			SMS relay users Call 0423 677 767