Pet Insurance Claims

Here at Petcover, we do all we can in order to have your claims processed in a timely and fair manner. It’s easy to make a claim with Petcover, however, if the claim form is missing information there may be a delay in the process.

To make a claim, simply download and print the form below which you can complete at your convenience. 

In order for your claim to be processed quickly, you can help by making sure all form and sections are completed, has both yours and your vets signatures, all relevant supporting documents are included, and for first time claims with Petcover, ask your vet for a full veterinary history to be attached with the claim form.

Claim by mail

Download our Pet Insurance Claim form

Download, print and complete your claim form, and take it to your vet to fill in and sign. Attach all supporting documents and receipts, and send to:

Petcover Australasia Pty Ltd

1-3 Smolic Crt, Tullamarine, Vic 3043

Email: claims@petcover.com.au

Fax: 03 9339 3377

Receive your claim

Once you have submitted your claim, we’ll send you a letter on the outcome of your claim. A successful claim with Petcover will be paid in a choice of three ways:

Pet Insurance Claim Checklist

Contact Us

Petcover Australasia Pty Ltd

1-3 Smolic Crt, Tullamarine, Vic 3043

Email: claims@petcover.com.au

Fax: 03 9339 3377

Hours: Mon- Fri 8.30am to 6.00pm

Sat 9.00am to 5.00pm

Sun 10.00am to 4.00pm